Privacy Notice

Welcome to the Primahills Health Care. (" PHC") Website . By accessing the Site you acknowledge that you have read, understand and accept the Privacy Policy, the Terms of Use (the "Terms of Use") and the Terms & Conditions of Sale (the "Terms of Sale"), as each may be amended from time to time. 

Privacy Policy 
This Privacy Policy describes information practices for this Site and is designed to assist you in understanding how PHC collects, uses and safeguards the personal information which you provide to PHC through the Site. 

Collection of Personal Information
Personal information is information that identifies you individually, such as your name, address, e-mail address, company name, birth date, phone number, and other information that is specific to you and which identifies you individually. Some of the pages of the Site require you to provide personal information in connection with registration, online contact forms or other matters.


What information do we collect?

  • PHC collect information from you when you register on the site, place an order, sign up for our newsletter, respond to a survey or communication such as e-mail, or participate in another site feature.
  • When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.
  • Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.

Use, Disclosure and Sharing of Information 
PHC's may collect and use personal and non-personal information to operate the Site, respond to user communications and requests, develop internal reports, track Site usage, formulate personalized Site access based on your Site use and areas of interest, contact you about products and services that may be of interest to you, learn about our products, improve PHC's services, and perform similar functions. We does not sell, rent or lease its customer or visitor lists to third parties.


How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To allow us to better service you in responding to your customer service requests.
  • To quickly process your transactions.
  • To administer a contest, promotion, survey or other site feature.
  • If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please opt-out in your account manager section. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.

Use of Cookies 
PHC may collect non-identifiable and personal information through cookies and other tracking technologies. A cookie is an alphanumeric identifier that a web site can transfer to a user's hard drive through a user's browser. You can set your browser to notify you before a cookie is received, giving you an opportunity to decide whether to accept the cookie. You may also set your browser to turn off cookies, although some web sites may not then work properly.


Do we use "cookies"?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.

Information Security
PHC implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. In addition, all sensitive/credit information you supply is transmitted via 128-Bit Secure Socket Layer (SSL) technology and then encrypted into our databases using a random 16-digit encryption code, to be only accessed as stated above. For your convenience on future orders, and to automate the monthly and/or annual recurring transaction process, you can store your credit card information longer than 60 days if you select the "Keep my payment method on file for easy checkout on future orders" box during checkout.

Correcting Information 
If at any time you would like PHC to update or correct your personal information or cease the collection, use or disclosure of your personal information, feel free to contact us as provided below in the "How to Contact Us" section, in which case primahills will use commercially reasonable efforts to remove or correct your personally identifiable information.


How can you opt-out, remove or modify information you have provided to us?
To modify your e-mail subscriptions, log in to your account manager and change your subscription selections. Please note that due to email production schedules you may receive any emails already in production.

To delete all of your online account information from our database, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.


Questions and feedback
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.

Online Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.



The foregoing Privacy Policy, Terms of Use and Terms of Sale were last updated on the date set forth below. PHC reserves the right to change the Privacy Policy, Terms of Use or Terms of Sale at any time, in its sole discretion. Changes are effective immediately upon posting of the modified text on the Site.



Your use of the Site after the posting of such changes constitutes your acceptance of the Privacy Policy and Terms of Use as modified. You are encouraged to review the Privacy Policy, Terms of Use and Terms of Sale each time you visit the Site. 

How to Contact Us

You may contact PHC by email at, by phone at 6012208701, by fax at , or by postal mail at 21   P.O.Box KLCC Kuala Lumpur Malaysia

The use of the Site will be deemed to constitute acceptance of the Privacy Policy, Terms of Use and Terms of Sale as described above. 
Last updated December 2009 Copyright 2008 Primahills Health Care, LLC. All rights reserved

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